Contact Us
Clear information about our services, policies, and customer support.
Company Information
Brand Name: Renthiaer™
Legal Company Name: Shenzhen Ruiwo Zhilian Technology Co., Ltd.
Business Address:
Room 98-6, Building 98, Zhangkeng Zone 3, Zhangkeng Community, Minzhi Subdistrict, Longhua District, Shenzhen City
Email:
service@renthiaer.com
Phone:
+86 15616684712
Customer Service Hours:
8:00 AM–10:00 PM
Contact Renthiaer™
At Renthiaer™, we believe clear communication is an important part of creating a reliable online shopping experience.
Our customer support team is available to assist customers with product questions, order-related concerns, shipping information, return requests, and general website inquiries.
Renthiaer™ is owned and operated by Shenzhen Ruiwo Zhilian Technology Co., Ltd., which manages this official online store and provides customer service support for all website-related matters.
Customer Support Information
For assistance, please contact our team through the following channels:
Email:
service@renthiaer.com
Phone:
+86 15616684712
Service Hours:
8:00 AM–10:00 PM
Our support team reviews customer requests carefully and aims to provide a helpful response within 3 business days.
How We Can Assist You
Our customer service team can help with:
Product Information
If you need additional information about Renthiaer™ products, product details, usage questions, or decorative suggestions, our team is available to provide assistance.
Order Support
For questions related to your order information, please contact us with relevant details so our team can review your request efficiently.
Shipping Assistance
If you need assistance regarding shipment updates or delivery-related questions, please contact our support team with your order information.
Return & Refund Requests
If you need help with a return or refund request, please contact our team before taking further action. We will provide guidance according to our Return & Refund Policy.
Contact Guidelines
To help us respond efficiently, customers are encouraged to include:
- Order information when applicable
- Product details
- A clear description of the request
- Relevant supporting information if needed
Providing complete information helps our team review requests more effectively.
Our Service Commitment
Renthiaer™ is committed to maintaining transparent communication and providing responsible customer support.
We understand that customers value clear information, convenient assistance, and reliable after-service communication.
Our goal is to create a professional support experience by responding carefully to customer questions and providing appropriate solutions based on each individual situation.
For all inquiries, please contact:
Thank you for choosing Renthiaer™.